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Refund policy

Draft: This text is a draft and is not in force. It takes effect only when Inkstay's founder puts it in force in writing. Sections marked as new or changed were added or rewritten in this draft. Inkstay can't go live with real clients while bracketed fields are empty. This text is not legal advice and does not claim to comply with any particular law.

What this policy covers

New or changed · Not yet in force

This policy covers the Inkstay subscriptions studios buy from the seller, Monti Labs Ltd. Şti., operator of Inkstay (inkstay.app). Trade registry number: [registry number]. Tax office and number: [tax office and number]. Registered address: [company address]. It does not cover deposits or other payments between a studio and its clients. That money never passes through Inkstay, and the studio's own terms apply to it.

Money back on your first payment

New or changed · Not yet in force

If Inkstay is not right for you, ask for a refund within 14 days of your first payment and you get the full amount back. You don't need to give a reason.

Later payments

New or changed · Not yet in force

Renewals and later payments are not refunded, except where the law requires it. If a fault on our side stops you using Inkstay and we can't fix it, write to us and we will refund the affected period.

Cancelling

New or changed · Not yet in force

You can cancel at any time in the product. Cancelling stops future payments. It takes effect at the end of the period you have paid for, and you keep access until then.

Studios outside Türkiye

New or changed · Not yet in force

Paddle.com is our online reseller and the Merchant of Record for these orders, so Paddle handles refunds. To ask for one, use the link in your Paddle receipt or go to paddle.net. You can also write to info@montilabs.co and we will pass your request to Paddle.

Refunds go back to the payment method you used. Paddle's refund policy also applies, and any legal right to withdraw from the purchase is not affected.

Studios in Türkiye

New or changed · Not yet in force

Write to info@montilabs.co with the invoice number. Once we agree the refund, we pay it within 14 days to the account the payment came from and correct the invoice as the tax rules require.

Contact

New or changed · Not yet in force

info@montilabs.co. Effective date: [effective date].